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Overview

Virtual Queue system

Skip the wait and level up your gaming experience with our Virtual Queue App. Reserve your spot, track your turn in real-time, and enjoy more playtime with zero hassle.

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National Events center
Entertainment
Admin PortalGatekeepers PortalWhatsApp ChatbotTicketing
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Problem Statement

  • Long waiting times negatively impact user experiences at gaming events.
  • Manual queue management leads to inefficiencies and miscommunication.
  • Lack of instant updates and reminders frustrates users.
  • Administrative challenges in managing multiple games and gatekeepers.

Our Solution (Virtual Queue)

  • Implemented a real-time virtual queue system to reduce waiting times.
  • Integrated WhatsApp chatbot for seamless booking and communication.
  • Automated notifications to keep users informed of their turn.
  • Developed a back office platform for efficient game and gatekeeper management.

App Main Features

Queue Management

Reserve spots and track turns with live updates for a seamless experience.feature image

Whatsapp Chatbot

Book turns and receive notifications via a user-friendly chatbot.feature image

Back Office Management

Centralized control to manage gatekeepers and game data efficiently.feature image

Automated Notifications

Keep users informed with instant alerts about their turn.feature image

Achieving Seamless Queue Experiences

The Virtual Queue System delivered reduced wait times, increased engagement, streamlined operations, and efficient bookings—transforming the visitor experience.

Queue Efficiency

40%
Reduced waiting times , enabling users to reserve and track their turns without the need for physical queues.

Operational Streamlining

30%
Enhanced gatekeeper management with a back office, reducing admin workload

Booking Success Rate

95%
Achieved a success rate for accurate reservation processing and notifications.

User Engagement

50%
Increased user participation by through real-time updates and seamless booking via WhatsApp.

Bring Ideas To Life

Application Samples

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Seamless Virtual Queue Ecosystem

We’ve built more than just the Gatekeeper system. Our complete ecosystem includes a WhatsApp chatbot for easy reservations and real-time updates, alongside a powerful back office to manage Gatekeepers and game data, all working together to deliver a smooth, hassle-free experience for users and administrators alike.

Ecosystem Cover
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Backoffice

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Whatsapp Chatbot

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